Healthcare · Patient Communication
Luma Health
One message, every patient, the right channel.
Luma Health is a patient communication platform that clinic staff use to message patients, fill open appointments, and collect forms and insurance details.
I designed the broadcast flow: upload a patient list, map its columns to Luma attributes, write one message that works for SMS, email, and voice, then review before sending. I also designed waitlist and file management, and documented button and card components with usage rules.
Original design files
Luma Health · Patient messaging
Broadcast flows, waitlists, file management, and the button and card documentation pages.
